Implementing Industry 4.0 in SMEs by focusing on the customer

Small and medium-sized manufacturing enterprises (SMEs) face many obstacles and difficulties (economic, technical, cultural, etc.) when it comes to implementing Industry 4.0. “These are transition processes that are economically costly, and in which SMEs often come up against technical and cultural problems, as they are not cognizant of how to make this transition, or of the benefits their companies stand to gain by implementing Industry 4.0,” explained the UPV/EHU pre-doctoral researcher Víctor Ramírez-Durán.

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